Unit Secretary, Emergency Room- Per Diem

UMass Memorial Health - Southbridge, MA

Part-time - Entry Level

Southbridge, MA

10,001+ employees

Ambulatory Health Care Services

About the position

The Unit Secretary in the Emergency Room at UMass Memorial Health Care plays a crucial role in supporting the healthcare team by managing administrative tasks, facilitating communication, and ensuring efficient operations within the unit. This per diem position requires effective multitasking and communication skills to assist patients, visitors, and staff in a fast-paced environment.

Responsibilities

• Serves as unit receptionist, directing patients, visitors, and others; answers telephone and intercom; takes and relays messages.
• Uses pneumatic tube system and dumb waiter; receives and transmits messages; arranges for specimen transport.
• Transcribes physician orders and enters them into the entry system according to standard procedures.
• Duplicates reports, mails, and distributes them; prepares and maintains patient charts and medical records.
• Schedules patients for consults and diagnostic services; ensures appropriate transportation to scheduled appointments.

Requirements

• High school diploma or GED equivalent.
• Knowledge of office procedures and operation of office equipment such as computers.
• Ability to handle multiple priorities and effective communication skills.
• Entry-level experience of 3 to 12 months.

Benefits

• Potential signing bonus available.
• Opportunities for career growth within a large health system.
• Supportive work environment focused on respect and teamwork.