Unit Secretary L&D FT Rotate

MetroWest Medical Center - Framingham, MA

Full-time

Framingham, MA

251-500 employees

Hospitals

About the position

The Unit Secretary at MetroWest Medical Center plays a crucial role in supporting the nursing unit by performing a variety of clerical duties essential for the smooth operation of the healthcare facility. This position involves preparing, compiling, and maintaining records within the hospital nursing unit, ensuring that all communications and documentation are handled efficiently and accurately. The Unit Secretary serves as a vital link between staff, patients, and physicians, facilitating the flow of information and assisting in the coordination of patient care. In this role, the Unit Secretary is responsible for recording, transmitting, and filing both written and verbal communications. This includes transcribing physicians' orders and scheduling patients for surgeries, treatments, or tests as required. The Unit Secretary also manages the ordering and storage of unit supplies, ensuring that the nursing staff has the necessary resources to provide high-quality care. Additionally, the position requires making phone calls for special orders and maintaining orderly chart files, which includes assembling patient charts for transfers or discharges. The Unit Secretary is often the first point of contact for visitors and plays a key role in greeting, directing, and instructing them as necessary. They assist physicians in locating patient charts and the appropriate primary nurse, and they prepare routine, confidential, and special reports, documents, and records. Furthermore, the Unit Secretary may assist with patient care and quality assurance audits, contributing to the overall efficiency and effectiveness of the nursing unit.

Responsibilities

• Records, transmits and/or files written and verbal communications to, from, and within the nursing unit to staff, patients, and physicians.
• Transcribes physicians' orders.
• Schedules and signs patients in and out for surgery, treatments, or tests as indicated.
• Orders and stores unit supplies.
• Makes necessary phone calls for special orders for doctors, patients, or nurses.
• Maintains current and orderly chart files; assembles patients' charts for transfers or discharges.
• Answers telephone or intercom; records and relays messages.
• Greets, directs, and instructs visitors as necessary.
• Assists physicians in locating patients' charts and appropriate primary nurse.
• Prepares routine, confidential and/or special reports, documents, and records; assists with patient care/quality assurance audits.

Requirements

• High school diploma or equivalent is required.
• Familiarity with medical terminology is required.
• Experience with the use of a computer is required.
• Previous experience as a Unit Secretary is preferred.
• CPR certification is required.