Unit Secretary-Neuro Trauma ICU (Part Time/Days)

Mercy Health - Springfield, MO

Part-time - Entry Level

Springfield, MO

Ambulatory Health Care Services

About the position

As a Unit Secretary in the Neuro Trauma ICU at Mercy, you will play a crucial role in facilitating communication and administrative operations within the unit. This position is essential for maintaining effective communication and coordination among the healthcare team, which ultimately enhances patient care delivery and outcomes. You will be responsible for managing sensitive information with confidentiality, ensuring that all administrative tasks are handled efficiently and accurately. Your strong organizational skills and attention to detail will be vital in this fast-paced environment, where you will support both the clinical staff and patients alike. In this role, you will be expected to handle various clerical duties, including but not limited to, managing patient records, scheduling appointments, and assisting with the flow of information within the unit. You will also be the point of contact for patients and their families, providing them with necessary information and support. Your ability to work collaboratively with the healthcare team will be essential in creating a positive and efficient work environment. The position requires a commitment to compassionate care and exceptional service, aligning with Mercy's mission to bring healing through dedicated service. This part-time position offers the opportunity to work in a supportive community that values your contributions and encourages professional growth. You will have the chance to pioneer new models of care and transform the healthcare experience through advanced technology and innovative procedures. If you are passionate about making a difference in the lives of patients and their families, this role is a perfect fit for you.

Responsibilities

• Facilitate communication within the Neuro Trauma ICU unit.
• Manage sensitive patient information with confidentiality.
• Handle clerical duties such as managing patient records and scheduling appointments.
• Assist in the flow of information within the healthcare team.
• Provide support and information to patients and their families.

Requirements

• High school diploma or equivalent; additional education or certification in medical office administration preferred.
• Prior experience using computers and computer systems to enter data or process information.
• Experience in customer service and working with the public.
• Knowledge of medical terminology, procedures, and HIPAA regulations preferred.

Nice-to-haves

• Prior clerical experience working in a healthcare setting.

Benefits

• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance