Unit Secretary

Fresenius - Norfolk, VA

Full-time

Norfolk, VA

Ambulatory Health Care Services

About the position

The position involves performing general office duties in a clinical environment, focusing on clerical and secretarial tasks under supervision. The role is essential for maintaining efficient office operations and supporting patient care through various administrative functions.

Responsibilities

• Preparing and typing routine correspondence, form letters, and reports.
• Answering telephone calls and routing them to the appropriate person.
• Greeting visitors and patients and directing them as needed.
• Setting up and maintaining filing systems and basic databases.
• Completing forms and reports as required by company offices and outside vendors.
• Recording minutes of meetings and providing necessary documents.
• Making copies of correspondence and other printed materials as required.
• Preparing purchase orders using appropriate software applications.
• Assisting with accounts receivable and accounts payable functions as needed.
• Distributing incoming mail.
• Maintaining calendar and daily schedules.
• Scheduling appointments and arranging meetings.
• Maintaining inventory of necessary office forms and supplies.
• Assisting with basic personnel administrative functions as needed.
• Acting as backup to other clerical personnel in the office as needed.
• Assisting in the collection of Patient Statistical Profile and Continuous Quality Improvement Data.
• Assisting with month-end reporting requirements.
• Auditing records for compliance with medical records standards.
• Maintaining accurate records of hospitalization and patient travel.
• Preparing medical records for facsimile or mail related to various needs.
• Organizing travel for patients by providing requested medical records.
• Coordinating transient patient paperwork and transfer placements.
• Confirming admissions paperwork is completed and sent to designated departments.
• Assisting with medical appointment referrals and scheduling.
• Assisting with transportation coordination and referrals.
• Ensuring data entry is completed for Crown Web related to ESRD 2728, ESRD 2746, and PART.
• Performing other duties as assigned.

Requirements

• High School Diploma required.
• Minimum 6 months relevant experience without a degree or 0-6 months experience with an Associate degree or secretarial school.
• Working knowledge of computers, particularly Microsoft Word, Excel, and PowerPoint preferred.
• Good verbal communication skills.
• Pleasant telephone manner.