The Unit Secretary serves as a vital department receptionist, responsible for a variety of administrative and clerical tasks that support the efficient operation of the healthcare unit. This role involves scheduling patients as directed, preparing meeting minutes, entering daily charges, and conducting follow-up phone calls as assigned. The Unit Secretary is also tasked with organizing the chart room and disseminating information to the appropriate personnel, ensuring that all communications are clear and timely. Additionally, the secretary is responsible for pulling and filing records for all clinicians and physicians, which is crucial for maintaining accurate and accessible patient information. In this position, the Unit Secretary acts as the first point of contact for patients and visitors, providing essential information and assistance while utilizing proper telephone etiquette. The role requires effective communication skills to relay pertinent information to the appropriate personnel and to schedule and follow up on patient appointments as assigned. The secretary is also responsible for transcribing physician's orders, maintaining patient medical records from admission through discharge, and assisting with the procurement or disposition of these records. Keeping a patient admission and discharge log is another critical function of this role. The Unit Secretary must practice Universal Standard Precautions and demonstrate knowledge of department safety procedures, including the safe handling of equipment and hazardous substances. This position also involves assisting with the orientation of new personnel, collecting faxed reports, and distributing them to staff members as appropriate. The secretary plays a key role in collecting and collating department statistics and must communicate effectively with the charge nurse or supervisor when leaving the unit. Understanding the role during emergency codes is also essential, as the Unit Secretary must be prepared to respond appropriately in crisis situations.