Unit Service Technician

Brigham and Womens Hospital - Boston, MA

Full-time - Entry Level

Boston, MA

101-250 employees

Hospitals

About the position

The Unit Service Technician in the Emergency Department at Brigham and Women's Faulkner Hospital plays a crucial role in providing comprehensive care and services to patients. This position involves a variety of responsibilities, including performing EKGs, phlebotomy, cleaning equipment, and stocking patient rooms, all under the supervision of a licensed nurse. The technician is also responsible for a range of secretarial duties, such as organizing paperwork, answering phones, paging staff, and entering patient information into the medi-tech computer system. Additionally, the technician ensures the safe and accurate transportation of patients throughout the hospital and may perform one-on-one sitting when necessary. The role emphasizes the importance of the Patient and Family Centered Care Model, ensuring that the environment reflects best practices in patient care. Brigham and Women's Faulkner Hospital, an affiliate of Mass General Brigham, is dedicated to supporting patient care, research, teaching, and community service. The hospital values diversity, equity, and inclusion, aiming to reflect the diversity of the patients it serves. As a 171-bed non-profit community teaching hospital, it offers comprehensive care across various specialties and has been recognized as a Magnet hospital by the American Nurses Credentialing Center, a distinction awarded to only a small percentage of hospitals in the U.S. The hospital is committed to providing equal access to quality care and employment opportunities, emphasizing the importance of a diverse workforce. The Unit Service Technician position is a full-time role with a schedule of 36 hours per week, working three 12-hour night shifts from 7 PM to 7:30 AM, including every other weekend and holidays. This position is ideal for individuals looking to make a meaningful impact in a fast-paced healthcare environment while being part of a team that prioritizes patient-centered care.

Responsibilities

• Perform EKGs and phlebotomy procedures.
• Clean and maintain medical equipment.
• Stock patient rooms with necessary supplies.
• Organize paperwork and manage secretarial duties.
• Answer phone calls and page staff as needed.
• Enter patient information into the medi-tech computer system.
• Transport patients safely throughout the hospital.
• Provide one-on-one sitting for patients when necessary.
• Ensure adherence to the Patient and Family Centered Care Model.

Requirements

• High school diploma or equivalent.
• Certified Nursing Assistant, EMT, or current Nursing Student who has completed Fundamentals of Nursing or equivalent med/surgical clinical rotation.
• Certification in Basic Life Support for Healthcare Providers required.
• Current Patient Care Assistant Certificate or EMT license required.
• Experience as a medical technician or patient care assistant in an emergency setting preferred.
• Ability to work independently in a fast-paced, physically taxing environment.
• Effective communication and interpersonal skills.
• Organizational skills to set priorities and complete assigned work efficiently.
• Ability to perform basic math calculations and measurements.
• Physical ability to push, transfer, and pull heavy loads throughout assigned shift.

Nice-to-haves

• Experience in a hospital setting.
• Familiarity with medical terminology and abbreviations.

Benefits

• Comprehensive health insurance coverage.
• Paid time off and holidays.
• Retirement savings plan options.
• Opportunities for professional development and training.