Unit Service Technician

Mass General Brigham - Boston, MA

Full-time - Entry Level

Boston, MA

101-250 employees

Ambulatory Health Care Services

About the position

The Unit Service Technician in the Emergency Department provides essential care and services to patients, including EKG, phlebotomy, and equipment cleaning, under the supervision of a licensed nurse. This part-time role involves performing secretarial duties, ensuring patient safety during transportation, and supporting the Patient and Family Centered Care Model in a fast-paced environment.

Responsibilities

• Provide a broad range of care and services to patients, including EKG and phlebotomy.
• Clean and stock equipment and rooms under the supervision of a licensed nurse.
• Perform secretarial duties such as organizing paperwork, answering phones, and receiving patients into the medi-tech system.
• Ensure safe and accurate transportation of patients throughout the hospital.
• Perform 1:1 sitting when necessary.
• Support the practice of the Patient and Family Centered Care Model.

Requirements

• High school diploma or equivalent.
• Certified Nursing Assistant, EMT, or current Nursing Student who has completed Fundamentals of Nursing or equivalent med/surgical clinical rotation.
• Certification in Basic Life Support for Healthcare Providers required.
• Current Patient Care Assistant Certificate or EMT license required.
• Ability to work independently in a fast-paced, physically taxing environment.
• Effective communication and interpersonal skills.

Nice-to-haves

• Experience as a medical technician or patient care assistant in an Emergency setting.
• Ability to pass clinical competency, basic math and reading testing.
• Ability to accurately interpret and utilize basic medical terminology and abbreviations.

Benefits

• Diverse, equitable, and inclusive work environment.
• Opportunities for career advancement and professional development.