Universal Banker II

United Community Bank, N.A. • Rome, GA

411d • $33,433 - $48,414

About The Position

The Universal Banker II position at United Community involves delivering exceptional customer experiences while assisting with everyday banking transactions. This role focuses on financial wellness by engaging in needs-based conversations with customers, identifying appropriate banking solutions, and enhancing customer relationships through proactive sales and service interactions.

Requirements

• 1+ years of previous banking, cash handling, or retail experience.
• NMLS license & lending experience required.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.
• Ability to uncover and provide solutions to meet customer needs.

Nice To Haves

• Current Notary Public Certification preferred.

Responsibilities

• Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers' needs.
• Assist customers financially by delivering loan products, ensuring packages are correct and complete to minimize exceptions.
• Identify opportunities and make referrals to cross-sell banking products and services to other areas of the bank.
• Educate customers on options for managing transactions using technology and other available resources.
• Apply product and service knowledge to effectively solve customer problems.
• Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.
• Ensure adherence to banking regulations and internal policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed