Universal Banker

About the position

The Universal Banker at Washington Trust Bank is responsible for providing exceptional customer service while performing a variety of banking functions. This role emphasizes building strong relationships with customers, maintaining accountability for branch goals, and collaborating with team members to enhance the branch's sales strategy. The position involves opening new accounts, processing transactions, and participating in community events, all while upholding the bank's values of integrity and ethics.

Responsibilities

• Establish meaningful relationships with customers
• Maintain personal accountability in relation to the team's and branch's goals
• Collaborate with managers and team members for the branch's sales strategy
• Open new accounts
• Take applications and book loans
• Perform account and customer maintenance
• Process teller transactions
• Participate in community events

Requirements

• Strong interpersonal skills to build relationships with customers
• Ability to work collaboratively in a team environment
• Ambition to excel in a banking career
• Commitment to integrity and ethical practices

Nice-to-haves

• Experience in banking or customer service
• Familiarity with financial products and services

Benefits

• Health insurance
• Retirement benefits
• Work/life balance benefits
• Incentive compensation plan