Upgrade Sales Specialist
$35,000 - $85,000/Yr
Ciocca Automotive - Quakertown, PA
posted about 2 months ago
Full-time - Entry Level
Quakertown, PA
51-100 employees
Motor Vehicle and Parts Dealers
About the position
The Vehicle Exchange/Upgrade Specialist at Ciocca Automotive is responsible for driving sales through the service department by engaging with customers and presenting opportunities for vehicle upgrades. This role focuses on ensuring customer satisfaction and building strong relationships with clients and the sales team, while maintaining knowledge of current and incoming inventory.
Responsibilities
- Ensure the customers feel welcome and comfortable when arriving at the dealership
- Drive sales goals through the service department by engaging with customers about upgrading their car
- Establish a close relationship with the sales force to provide a consistent upgrade process
- Establish a high level of customer satisfaction
- Maintain knowledge of current and incoming inventory
Requirements
- Previous experience in sales, customer service, or other related fields welcomed, but not necessary
- Strong negotiation skills
- Sales motivated
- Deadline and detail-oriented
- Ability to build rapport with clients
- Personable, outgoing, and friendly attitude
Benefits
- Health savings account
- Paid holidays
- Disability insurance
- Health insurance
- Dental insurance
- 401(k)
- Flexible spending account
- Paid time off
- Employee assistance program
- Vision insurance
- 401(k) matching
- Opportunities for advancement
- Referral program
