UPS Store Manger Private Placement Division Jacksonville, FL Job Details Full-time $18 - $25 an hour 18 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Flexible schedule Qualifications Microsoft Word Adobe Photoshop Microsoft Excel Management Customer service 5 years Mid-level Microsoft Office 3 years Team management Store management QuickBooks 4 years 2 years Communication skills Adobe Acrobat Full Job Description We are seeking an experienced and dynamic UPS Store Manager to lead our retail location, delivering outstanding customer service and operational excellence. Ideal Candidate Qualifications: Experience: Minimum of 3+ years managing a "The UPS Store" location (Required). Onboarding: Immediate start preferred. Onboarding completed in one day, with additional training based on experience and certifications. Compensation: Hourly Rate: $18-$25 per hour base pay, plus commission-based bonuses. Training Period: Minimum wage for required "The UPS Store Learning Center" training hours (waived if current certifications are provided). Probation Period: Standard wage during initial 90-day probation, full wage and additional benefits post-probation. Performance Reviews: Conducted every 180 days for potential advancement. Role Responsibilities: Manage day-to-day store operations, including opening and closing procedures. Lead a team to deliver exceptional customer service and ensure productivity. Oversee cost control, expense monitoring, and weekly/monthly reporting for the franchise owner. Maintain a clean, organized store environment, manage inventory, and adhere to safety and security protocols. Develop team members through training, with emphasis on store products and services. Drive sales and profitability by implementing effective strategies and promotions. Resolve customer concerns promptly and professionally. Key Skills and Requirements: Outgoing personality with strong customer service and team management skills. Proficient in Microsoft Office (Word, Excel), Adobe Acrobat, Photoshop; QuickBooks knowledge is a plus. Strong organizational, verbal, and written communication skills. Physical ability to stand for long periods and lift 50-75+ lbs as needed. Flexible availability, including weekends and some holidays. Additional Benefits: Monthly commission-based bonuses post-probation, based on store performance and growth. Potential partnership opportunity considered after a minimum of 5 years. If you're a proven leader with UPS Store management experience and a passion for providing top-notch service, we'd love to hear from you. Apply today to join our team! Job Type: Full-time Pay: $18.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: Day shift Evening shift Morning shift Experience: Customer service: 1 year (Preferred) Ability to Commute: Jacksonville, FL 32202 (Required) Ability to Relocate: Jacksonville, FL 32202: Relocate before starting work (Required) Work Location: In person