Urban Outfitters Key Holder

$34,320 - $34,320/Yr

Urban Outfitters - Syracuse, NY

Part-time - Entry Level

Syracuse, NY

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Key Holder at Urban Outfitters plays a crucial role in supporting the store management team by overseeing daily operations and ensuring a positive shopping experience for customers. This part-time position involves leading by example, fostering a service-oriented culture, and driving sales through genuine customer connections. The Key Holder is responsible for maintaining visual standards, managing operational tasks, and contributing to a collaborative work environment.

Responsibilities

• Acts as a brand representative reflective of company values.
• Leads by example in upholding a service culture that demonstrates extraordinary service.
• Delivers a seamless omni-channel shopping experience using available tools.
• Facilitates an energized pace and positive service environment as a floor service leader.
• Takes initiative in teaching product knowledge and brand messaging.
• Acts as an elevated team member, exercising decision-making and multitasking capabilities.
• Supports the store management team in daily opening and closing procedures.
• Collaborates with partners to execute shipment processing and restocking.
• Ensures compliance with safety standards and inventory accuracy.
• Contributes to an inclusive work environment by actively listening and seeking different perspectives.
• Supports the onboarding of new hires and provides feedback on performance.
• Enhances customer experience through positive interactions and responsiveness.

Requirements

• Passion for the Urban Outfitters brand.
• Leadership experience.
• Ability to work flexible hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance