US-Mgr Patient Access

$51,750 - $74,019/Yr

R1 RCM - Winchester, IN

Full-time - Manager

Winchester, IN

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Patient Access Manager is responsible for overseeing the Patient Access Associates across two facilities, ensuring efficient patient processing and adherence to regulations. This role involves managing daily operations, staffing, and budget while focusing on continuous improvement and quality service delivery.

Responsibilities

• Coordinate with the patient access team in the operations of daily job responsibilities
• Develop, recommend, and oversee the implementation and administration of policies and procedures of patient admissions and bill auditing services
• Evaluate process and procedures and coordinate with the management team to ensure efficient patient processing, bed utilization, and adherence to federal and local laws and regulations
• Meeting and maintaining KPI's
• Responsible for maintaining 24/7 staffing department schedules
• Demonstrate, through plans and actions, a consistent standard of excellence to which all department work is expected to conform
• Focus on continuous improvement working with the Senior Manager and Patient Access Managers across the Health System with a goal of delivering the highest degree of quality service possible
• Provide support for Human Resource guidance
• Complete, review, manage and monitor department budget
• Directs and leads the patient access team in the daily operations
• Represents Patient Access on various committees and teams and in meetings
• Performs other duties as assigned

Requirements

• Bachelors degree or equivalent experience
• Leadership skills
• Experience working with patients in a hospital setting

Nice-to-haves

• Bachelor's degree highly desired
• At least 3 years of leadership experience within healthcare industry

Benefits

• Competitive benefits package