US Operations Manager

$24,960 - $200,000/Yr

Crawford Thomas - Cartersville, GA

Full-time - Mid Level

Cartersville, GA

Administrative and Support Services

About the position

The US Operations Manager will oversee all operational aspects within the United States for a leading firearms manufacturer. This role focuses on enhancing productivity, profitability, and customer satisfaction while ensuring compliance with regulations. The ideal candidate will have a strong background in operations management, particularly in the manufacturing or firearms industry, and will work closely with sales to drive market growth.

Responsibilities

• Oversee the day-to-day operations of the US division, ensuring smooth and efficient workflows.
• Develop and implement operational strategies to drive productivity, profitability, and customer satisfaction.
• Manage relationships with suppliers, vendors, and distribution partners to ensure timely delivery and inventory management.
• Ensure compliance with all US federal, state, and local regulations related to firearms manufacturing, distribution, and sales.
• Collaborate with the sales team to support market expansion and growth initiatives in the US market.
• Monitor operational performance through KPIs and metrics, identifying areas for improvement.
• Oversee the implementation of a comprehensive system to measure and enhance manufacturing efficiency within a machine shop and assembly operation.
• Manage budgeting, financial reporting, and cost control measures to optimize operational costs.
• Lead and mentor a team, fostering a culture of accountability, continuous improvement, and high performance.
• Ensure customer service excellence by addressing operational issues and enhancing customer experiences.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).
• 5+ years of experience in operations management, with experience in the firearms, manufacturing, or related industry preferred.
• Strong knowledge of US regulations and compliance regarding firearms manufacturing and distribution.
• Knowledge of U.S. importation and exportation related to firearms preferred.
• Knowledge of FET quarterly filings related to firearms preferred.
• Proven ability to manage complex supply chains and work with vendors and distributors.
• Excellent leadership, communication, and problem-solving skills.
• Experience with financial planning, budgeting, and operational reporting.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Proficiency in operations management software and tools.
• Ability to work in a fast-paced, dynamic environment.

Nice-to-haves

• Fluency in Spanish.

Benefits

• Base salary of $120-200k (flexible based on experience)
• Bonus
• Full comprehensive benefits