US Sales Manager, East Coast - Freight/Logistics

Jusda Supply Chain Management / Hon Hai Foxconn Group - Atlanta, GA

Full-time - Mid Level

Remote - Atlanta, GA

About the position

The Sales Manager role at Jusda Supply Chain Management involves enhancing customer experiences by providing optimal supply chain solutions, managing customer objections, and utilizing project management skills. The position focuses on building strong relationships with clients and internal teams to improve customer loyalty and profitability metrics.

Responsibilities

• Maintain complete and accurate records of customer information and sales activity within Salesforce CRM.
• Act as a trusted advisor to the customer's sales and operation team by understanding their business and providing tailored solutions.
• Stay informed about competition and industry trends that may affect JUSDA SCM's value proposition.
• Share market trends and benchmarking information with customers to validate their competitive position.
• Adapt strategies based on changing customer needs and maintain flexibility.
• Monitor inbound and outbound order processing lead times in collaboration with the operations team.
• Communicate account activities effectively across JUSDA SCM using various communication methods.
• Enhance customer loyalty through business relationship development and consistent communication of value.
• Analyze and communicate savings and cost/service tradeoff areas to customers.
• Collaborate with customers to support JUSDA SCM's differentiation in their business model.
• Identify opportunities to leverage JUSDA's services to maximize value for customers.
• Define continuous improvements that drive cost savings and productivity for customers and JUSDA SCM.
• Plan and source necessary resources to manage overall business goals effectively.
• Clearly define and communicate roles and responsibilities within the account management team.
• Organize activities across multiple JUSDA SCM functional teams for customer benefit.
• Utilize internal networks to exchange ideas and support account management initiatives.

Requirements

• 6+ years of experience in Logistics and Supply Chain Management.
• Demonstrated credibility and integrity to command respect and trust from key individuals in customer organizations.
• Strong analytical skills and attention to detail.
• Proven ability to generate and implement creative solutions to problems.
• Experience in organizing and facilitating business reviews and customer meetings.
• Strong client relationship management skills with a track record of setting clear expectations and objectives.
• Bachelor's degree in a relevant field.
• Experience in account management and using CRM systems like Salesforce.
• Knowledge of freight operations.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Work from home
• Vision insurance
• 401(k) matching
• Flexible schedule