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Apple - Greenville, SC
posted 2 months ago
Full-time - Senior
Greenville, SC
Computer and Electronic Product Manufacturing
About the position
As a Senior Manager at the Apple Store, you will lead staff and operations in one or more store areas, focusing on creating a high-performing work environment. Your role involves guiding other leaders, monitoring business lines, and collaborating with corporate partners to achieve operational objectives. You will foster a culture of inclusion and inspire your team to deliver exceptional customer service while promoting the Apple brand.
Responsibilities
- Lead the staff and operations of one or more store areas.
- Inspire top performance from teams by guiding other leaders.
- Monitor multiple lines of business to achieve operational objectives.
- Collaborate with corporate business partners to report results.
- Find solutions to maintain a high level of customer focus.
- Coach and encourage staff with clear communications.
- Develop strong relationships across teams and with customers.
Requirements
- At least five years of experience in a customer-facing sales setting.
- Demonstrated leadership ability.
- Ability to collaborate with the store leadership team to develop strategic plans.
- Proven ability to inspire, coach, train, and develop team members.
- Experience adapting to challenges in a retail environment.
- Fluency in English and the local language; multilingual ability is a plus.
Nice-to-haves
- Cross-industry experience is welcome; a retail background is not necessary.
- Passion for learning about Apple technology and products.
Benefits
- Equal opportunity employer committed to inclusion and diversity.
