(USA) Coach/Ops Mgr Trainee

$31 - $38/Yr

Wal-Mart - Hardeeville, SC

Full-time - Entry Level

Hardeeville, SC

General Merchandise Retailers

About the position

The position involves leading and developing teams effectively by teaching, training, and actively listening to associates. Responsibilities include touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, and introducing and leading company change efforts. The role also requires providing clear expectations and guidance to implement business solutions, as well as communicating business objectives to teams effectively. Exceptional customer service standards must be modeled and demonstrated to store associates, managing customer service initiatives, ensuring customer needs are met, and developing action plans to correct deficiencies. Financial performance and sales of the designated store area are driven by reviewing P&L statements, managing budgeting, forecasting, and controlling expenses, and ensuring effective merchandise presentation. The position also involves supervising and developing hourly associates, ensuring compliance with company policies, and supporting the company mission and values.

Responsibilities

• Lead and develop teams by teaching, training, and actively listening to associates.
• Tour stores and provide feedback to associates.
• Communicate and collaborate with all levels of associates regarding store operations.
• Introduce and lead company change efforts.
• Provide clear expectations and guidance to implement business solutions.
• Model and demonstrate exceptional customer service standards.
• Manage and support customer service initiatives.
• Ensure customer needs, complaints, and issues are successfully resolved.
• Drive financial performance and sales by reviewing and evaluating P&L statements.
• Manage budgeting, forecasting, and controlling expenses.
• Ensure effective merchandise presentation and inventory flow.
• Supervise and develop hourly associates by hiring, training, and mentoring.
• Ensure compliance with company policies and procedures.

Requirements

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
• Successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training for facilities that sell firearms.
• Attendance and successful completion of all job-required trainings and assessments.
• Provide evidence of full vaccination as defined by CDC guidelines or secure approval of medical or religious accommodation.

Nice-to-haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.