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(USA) Digital Coach
Walmart - Lake Zurich, IL
posted about 2 months ago
About the position
The position involves leading and developing teams in a retail environment, focusing on exceptional customer service, financial performance, and operational excellence. The role requires effective communication and collaboration with associates at all levels, implementing business solutions, and driving company change initiatives. The individual will also be responsible for hiring, training, and mentoring associates while ensuring compliance with company policies and fostering a diverse and inclusive workplace.
Responsibilities
- Lead and develop teams by teaching, training, and actively listening to associates.
- Communicate and collaborate with all levels of associates regarding store operations and business initiatives.
- Model and demonstrate exceptional customer service standards to store associates.
- Drive financial performance and sales by reviewing and evaluating P&L statements and managing budgets.
- Provide supervision and development opportunities for hourly associates through hiring, training, and mentoring.
- Coordinate and oversee job-related activities and assignments by maintaining relationships with key stakeholders.
- Ensure compliance with company policies and support the company mission and values.
Requirements
- 2 years of college education; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
- Successful completion of job-required trainings and assessments.
Nice-to-haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports.
Benefits
- Competitive pay with performance-based bonus awards.
- Health benefits including medical, vision, and dental coverage.
- Financial benefits including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits including PTO, parental leave, family care leave, and bereavement.
- Short-term and long-term disability benefits.
- Company discounts and Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit program covering tuition, books, and fees.
