Walmart - Borger, TX
posted about 2 months ago
In this leadership role, you will be responsible for effectively leading and developing teams by employing a variety of strategies including teaching, training, and actively listening to associates. You will tour stores to provide feedback, communicate and collaborate with associates at all levels regarding store operations, and utilize technology to support business initiatives, merchandising, and company direction. A key aspect of your role will be to introduce and lead company change efforts, providing clear expectations and guidance to implement business solutions while effectively communicating business objectives to your teams. You will model and demonstrate exceptional customer service standards to store associates by adhering to the One Best Way (OBW) service model. This includes managing and supporting customer service initiatives such as community outreach programs, ensuring that customer needs, complaints, and issues are successfully resolved. You will also be responsible for developing and implementing action plans to correct deficiencies and providing leadership in process improvement to ensure a high-quality customer experience. Driving the financial performance and sales of your designated store area will be another critical responsibility. You will review and evaluate Profit & Loss (P&L) statements, manage budgeting, forecasting, and controlling expenses to ensure they are aligned with sales. Additionally, you will monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. Supervision and development of hourly associates will be a significant part of your role. This includes hiring, training, mentoring associates, assigning duties, setting clear expectations, and providing recognition. You will ensure diversity and inclusion awareness and recruit qualified associates to meet staffing needs and support company growth potential. You will also coordinate and oversee job-related activities by developing relationships with key stakeholders, supporting plans to meet customer and business needs, and demonstrating adaptability while promoting continuous learning. Compliance with company policies and procedures is essential, and you will support the company’s mission, values, and standards of ethics and integrity by implementing related action plans and providing guidance on executing business processes. Walmart offers competitive pay, performance-based bonuses, and a comprehensive benefits package including health insurance, 401(k), stock purchase options, paid time off, and educational benefits through the Live Better U program, which covers tuition and fees for various educational programs.