(USA) Frontend Coach

$65,000 - $80,000/Yr

Walmart - Saint Marys, PA

Part-time,Full-time - Entry Level

Saint Marys, PA

General Merchandise Retailers

About the position

The position involves leading and developing store teams by providing training, feedback, and support to associates. The role focuses on enhancing customer service standards, driving financial performance, and ensuring compliance with company policies. The individual will be responsible for managing store operations, implementing business solutions, and fostering a diverse and inclusive work environment.

Responsibilities

• Lead and develop teams by teaching, training, and actively listening to associates.
• Tour stores and provide feedback to improve operations.
• Communicate and collaborate with associates regarding store operations and business initiatives.
• Model and demonstrate exceptional customer service standards to store associates.
• Manage and support customer service initiatives and resolve customer issues effectively.
• Drive financial performance by reviewing P&L statements and managing budgets.
• Monitor merchandise presentation and inventory flow to achieve sales goals.
• Supervise and develop hourly associates through hiring, training, and mentoring.
• Coordinate job-related activities and maintain relationships with key stakeholders.
• Ensure compliance with company policies and support the company mission and values.

Requirements

• 2 years of college education; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• Successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training may be required for certain facilities.

Nice-to-haves

• Experience supervising 20 or more associates.

Benefits

• Competitive pay and performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• 401(k) and stock purchase options.
• Company-paid life insurance.
• Paid time off including PTO, parental leave, and bereavement leave.
• Short-term and long-term disability benefits.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Walmart-paid education benefit program covering tuition, books, and fees.