Walmart - Borger, TX
posted about 2 months ago
In this leadership role at Walmart, you will be responsible for leading and developing teams effectively by employing a variety of strategies including teaching, training, and actively listening to associates. You will tour stores to provide feedback, communicate and collaborate with all levels of associates regarding store operations, and utilize technology to drive business initiatives, merchandising, and company direction. Your role will also involve introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and effectively communicating business objectives to your teams. You will model and demonstrate exceptional customer service standards to store associates by adhering to the One Best Way (OBW) service model. This includes managing and supporting customer service initiatives, ensuring customer needs and complaints are successfully resolved, and developing action plans to correct deficiencies. You will also provide leadership in process improvement to ensure a high-quality customer experience. Driving the financial performance and sales of the designated store area will be a key responsibility. You will review and evaluate Profit & Loss (P&L) statements, manage budgeting, forecasting, and controlling expenses to ensure they align with sales. Additionally, you will monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. Supervision and development of hourly associates will be crucial, as you will be involved in hiring, training, mentoring, and assigning duties. Setting clear expectations, providing recognition, and ensuring diversity and inclusion awareness will be part of your daily activities. You will coordinate job-related activities by developing relationships with key stakeholders, supporting plans to meet customer and business needs, and demonstrating adaptability while promoting continuous learning. Compliance with company policies and procedures is essential, and you will support the company’s mission, values, and standards of ethics and integrity by implementing related action plans and providing guidance on business processes. Walmart offers competitive pay, performance-based bonuses, and a comprehensive benefits package including health insurance, 401(k), paid time off, and educational benefits through the Live Better U program, which covers tuition and fees for associates pursuing further education.