(USA) Frontend Coach

$65,000 - $80,000/Yr

Walmart - Phoenix, AZ

Part-time,Full-time - Entry Level

Phoenix, AZ

General Merchandise Retailers

About the position

The position involves leading and developing store teams by providing training, feedback, and support to associates. The role focuses on enhancing customer service standards, driving financial performance, and ensuring compliance with company policies. The individual will be responsible for managing store operations, implementing business solutions, and fostering a diverse and inclusive work environment.

Responsibilities

• Lead and develop teams by teaching, training, and actively listening to associates.
• Communicate and collaborate with all levels of associates regarding store operations and business initiatives.
• Model and demonstrate exceptional customer service standards to store associates.
• Drive financial performance and sales by reviewing and evaluating P&L statements.
• Provide supervision and development opportunities for hourly associates through hiring, training, and mentoring.
• Coordinate and oversee job-related activities and assignments by maintaining relationships with key stakeholders.
• Ensure compliance with company policies and procedures and support the company mission and values.

Requirements

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
• Successful completion of a firearms-specific Criminal Background Check (if applicable).
• Completion of all job-required trainings and assessments.

Nice-to-haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports.

Benefits

• Medical, vision, and dental coverage.
• 401(k) plan.
• Company-paid life insurance.
• Paid time off (PTO) including sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.