Walmart - Inverness, FL
posted about 2 months ago
In this leadership role, you will be responsible for effectively leading and developing teams by employing a hands-on approach that includes teaching, training, and actively listening to associates. You will tour stores to provide constructive feedback, communicate and collaborate with associates at all levels regarding store operations, and utilize technology to support business initiatives, merchandising, and company direction. Your role will also involve introducing and leading company change efforts, providing clear expectations, and guiding teams in implementing business solutions while effectively communicating business objectives. You will model and demonstrate exceptional customer service standards to store associates by adhering to the One Best Way (OBW) service model. This includes managing and supporting customer service initiatives, ensuring customer needs and complaints are addressed, and developing action plans to correct deficiencies. You will also provide leadership in process improvement to ensure a high-quality customer experience. Driving the financial performance and sales of the designated store area will be a key responsibility. You will review and evaluate Profit & Loss (P&L) statements, assist in budgeting, forecasting, and controlling expenses to ensure they align with sales. Monitoring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes will be essential, as will developing action plans to mitigate shrink and achieve sales and profit goals. Supervision and development of hourly associates will be a significant part of your role. This includes hiring, training, mentoring, assigning duties, and setting clear expectations. You will also be responsible for ensuring diversity and inclusion awareness and recruiting qualified associates to meet staffing needs and support company growth potential. You will coordinate and oversee job-related activities by developing relationships with key stakeholders, supporting plans to meet customer and business needs, and identifying improvement opportunities. Compliance with company policies and procedures is crucial, and you will implement action plans to uphold the company's mission, values, and standards of ethics and integrity. This position offers competitive pay, performance-based bonuses, and a comprehensive benefits package, including health insurance, paid time off, and educational benefits through the Live Better U program.