(USA) Lead Technician, Facility Services, Exterior Services

$54,080 - $106,080/Yr

Walmart - Dickson City, PA

Full-time - Entry Level

Dickson City, PA

General Merchandise Retailers

About the position

The Lead Technician, Facility Services, Exterior Services at Walmart is responsible for leading a team of exterior service technicians to ensure exceptional service delivery and customer satisfaction. This role focuses on commercial landscape management and exterior building maintenance, fostering a safe and clean environment for customers. The technician will utilize their expertise to manage landscaping tasks and maintain exterior spaces effectively.

Responsibilities

• Lead a team of exterior service technicians to deliver exceptional service.
• Facilitate on-the-job training on processes, equipment usage, and safety practices.
• Perform landscaping tasks such as cutting grass and weed management.
• Manage work orders and record-keeping using technology.
• Ensure compliance with company policies and safety standards.
• Troubleshoot and prioritize work to meet customer needs.

Requirements

• Minimum of 2 years' experience in commercial landscaping/exterior building maintenance.
• Proven leadership skills with the ability to train team members.
• Proficiency in using technology for work order management.
• Knowledge of landscaping tasks and techniques, including pest management.
• Experience in commercial exterior maintenance, including irrigation and pressure washing.
• Strong customer service orientation.

Nice-to-haves

• Associate's degree in horticulture or related area.
• Certified nursery and/or landscape professional.
• Intermediate proficiency in word processing and spreadsheet software.
• Experience as a landscaping/gardening crew leader or supervisor.
• Proficient in Spanish.
• State/local licensing where required.

Benefits

• Medical, vision, and dental coverage.
• 401(k) plan.
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off (PTO) including sick leave, parental leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.