(USA) Lead Technician, Facility Services, Exterior Services

$64,480 - $126,880/Yr

Walmart - Chehalis, WA

Full-time - Entry Level

Chehalis, WA

General Merchandise Retailers

About the position

The Lead Technician, Facility Services, Exterior Services at Walmart is responsible for leading a team of exterior service technicians to ensure exceptional service delivery and customer satisfaction. This role focuses on commercial landscape management and exterior building maintenance, fostering a safe and clean environment for customers. The position requires strong leadership skills, proficiency in technology for work order management, and hands-on experience in landscaping tasks.

Responsibilities

• Lead a team of exterior service technicians to deliver exceptional service.
• Ensure compliance with safety practices and company policies.
• Perform landscaping tasks including cutting grass and weed management.
• Utilize technology for work order management and record-keeping.
• Train team members on processes and equipment usage.
• Manage commercial exterior maintenance including irrigation and pressure washing.
• Provide strong customer service and troubleshoot issues as they arise.

Requirements

• Minimum of 2 years' experience in commercial landscaping/exterior building maintenance.
• Proven leadership skills with the ability to train team members.
• Proficiency in using technology such as phones, tablets, and laptops.
• Knowledge of landscaping tasks and techniques including planting and pruning.
• Experience in commercial exterior maintenance and pest/disease management.
• Strong customer service orientation.

Nice-to-haves

• Associate's degree in horticulture or related area.
• Certified nursery and/or landscape professional.
• Intermediate proficiency in word processing and spreadsheet software.
• Experience as a landscaping/gardening crew leader or supervisor.
• Proficient in Spanish.
• State/local licensing where required.

Benefits

• Medical, vision, and dental coverage.
• 401(k) plan.
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.