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(USA) Personal Shopper - Sams
$35,360 - $49,920/Yr
Sam's Club - Comstock Park, MI
posted about 2 months ago
Full-time
Comstock Park, MI
Merchant Wholesalers, Durable Goods
About the position
The Membership Support role at Sam's Club focuses on developing and supporting Membership by providing information on benefits, promoting products and services, and processing Memberships and upgrades. The position also emphasizes maintaining safety standards within the facility and fulfilling Member orders accurately and efficiently. Additionally, it involves providing excellent Member service and complying with company policies and ethical standards.
Responsibilities
- Develop and support Membership by providing information on Membership benefits and promoting the value of Company products and services.
- Process Memberships, upgrades, and credit accounts.
- Participate in sales and marketing events to meet Membership goals.
- Maintain safety of the Facility by following all safety standards, procedures, and guidelines.
- Conduct safety sweeps and follow proper procedures for handling hazardous materials.
- Fulfill Member Fax 'n Pull and Click 'n Pull orders by reviewing, pulling, scanning, wrapping, and palletizing items.
- Ensure the accuracy of orders and invoices, and secure items until Members arrive.
- Follow up on out-of-stock merchandise to meet Member needs.
- Complete work assignments by collaborating with managers, co-workers, and customers, and adapting to change.
- Provide Member service by acknowledging needs, assisting with purchasing decisions, and resolving issues.
- Comply with company policies, procedures, and standards of ethics and integrity.
Requirements
- High school diploma or equivalent.
- Ability to work in a fast-paced environment and handle multiple tasks.
Nice-to-haves
- Experience in retail or customer service.
- Familiarity with safety standards and procedures.
Benefits
- Health benefits including medical, vision, and dental coverage.
- Financial benefits including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Short-term and long-term disability coverage.
- Company discounts and Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit program covering tuition, books, and fees.
