Sam's Club - Chattanooga, TN
posted 2 months ago
The position at Sam's Club involves providing exceptional member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the company's products and services. The role requires operating hardware such as cash registers and related equipment to process member purchases, assist with payments, returns, refunds, and exchanges, while adhering to appropriate procedures for different membership and payment types. Additionally, the position includes responsibilities related to pharmacy products and services, ensuring compliance with company policies and procedures. This includes assisting with processing prescription and over-the-counter orders, stocking and securing pharmacy supplies, entering prescription information, and maintaining necessary documentation. The employee will also be responsible for receiving and stocking merchandise in the pharmacy area, organizing and maintaining the pharmacy space according to company procedures, and completing required paperwork and logs. The role demands effective collaboration with managers, co-workers, customers, and other business partners to prioritize tasks, meet deadlines, and communicate progress. Adherence to company policies, procedures, and standards of ethics and integrity is crucial, and employees are expected to implement related action plans and utilize the Open Door Policy in executing business processes. Sam's Club offers competitive pay along with performance-based bonus awards and a comprehensive benefits package designed to support the well-being of employees. Health benefits include medical, vision, and dental coverage, while financial benefits encompass a 401(k) plan, stock purchase options, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement leave, jury duty, and voting leave, with additional PTO and/or PPTO available for vacation, sick leave, and holidays. The amount of PTO received is dependent on job classification and length of employment, ensuring compliance with paid sick leave laws where applicable. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, and reimbursement for adoption and surrogacy expenses. The Live Better U program offers education benefits for full-time and part-time associates, covering tuition, books, and fees for various educational programs. Eligibility for benefits may vary based on job classification and length of employment, and all benefits are subject to change based on specific plan terms.