(USA) Senior Manager I, Operations Improvement, Facility
Walmart - Laurens, SC
posted 3 months ago
About the position
In this role, you will drive the execution of multiple business plans and projects by identifying customer and operational needs. You will be responsible for developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, and providing necessary resources. You will also identify performance standards, measure progress, and adjust performance accordingly, while developing contingency plans and demonstrating adaptability to support continuous learning. As a supervisor, you will provide development opportunities for associates by selecting and training them, mentoring, assigning duties, and building a team-based work environment. You will establish performance expectations and conduct regular performance evaluations, providing recognition and rewards while ensuring diversity awareness within the team. Promoting and supporting company policies, procedures, mission, values, and standards of ethics and integrity will be a key part of your responsibilities, as you will train and direct others in their application and ensure compliance with these standards. You will ensure that business needs are met by evaluating the ongoing effectiveness of current plans, programs, and initiatives. This will involve consulting with business partners, managers, co-workers, and other key stakeholders, soliciting and applying suggestions for improving efficiency and cost-effectiveness, and participating in community outreach events. Additionally, you will manage multiple projects by defining the scope of work and project objectives, establishing project activities, deliverables, milestones, and timelines, and coordinating planning activities. You will track changes to plans, manage project governance, monitor budgets, and deliver presentations and status reports to stakeholders. Your role will also include managing content management initiatives by evaluating and prioritizing content requests, designing and maintaining tools and resources, and ensuring that content aligns with governance standards. You will analyze data to identify existing standards and processes, evaluate performance baselines, and develop improvement solutions. Furthermore, you will manage behavior change and process improvement programs by evaluating needs, partnering with cross-functional teams, and monitoring program performance against metrics. You will embody the values of Walmart by acting as a culture champion, servant leader, and demonstrating curiosity and courage in embracing change. You will focus on delivering for the customer, employing strategic thinking, and fostering diversity, equity, and inclusion within your team. Collaboration and talent management will be essential as you build strong relationships and promote an environment where associates can thrive. Walmart offers competitive pay, performance-based bonuses, and a comprehensive benefits package that includes health coverage, financial benefits, paid time off, and educational support through the Live Better U program. The annual salary range for this position is $79,000.00 to $169,000.00, with additional compensation opportunities based on performance and location.
Responsibilities
- Drive the execution of multiple business plans and projects by identifying customer and operational needs.
- Develop and communicate business plans and priorities, removing barriers that impact performance.
- Provide resources and identify performance standards, measuring progress and adjusting performance accordingly.
- Develop contingency plans and demonstrate adaptability to support continuous learning.
- Provide supervision and development opportunities for associates by selecting, training, and mentoring them.
- Build a team-based work environment and establish performance expectations, conducting regular evaluations.
- Promote and support company policies, procedures, mission, values, and standards of ethics and integrity.
- Evaluate the ongoing effectiveness of current plans, programs, and initiatives to ensure business needs are met.
- Manage multiple projects by defining scope of work, establishing project activities, deliverables, milestones, and timelines.
- Track changes to plans and ensure resolution of critical issues, managing project governance and monitoring budgets.
- Manage content management initiatives by evaluating and prioritizing content requests and ensuring alignment with governance standards.
- Analyze data to identify existing standards, processes, and areas for improvement, developing executable solutions.
- Manage behavior change and process improvement programs by evaluating needs and partnering with cross-functional teams.
Requirements
- Bachelor's degree in Business or related field and 3 years' experience in retail operations, content development, project management, or related area OR 5 years' experience in retail operations, content development, project management, or related area.
Nice-to-haves
- Developing and delivering training
- Master's degree in Business Administration
- Project Management Certification
- Retail consulting experience
- Six Sigma certification
- Proficiency in Microsoft Office
- Experience working with cross-functional teams
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k) plan
- Stock purchase plan
- Company-paid life insurance
- Paid time off (PTO) including sick leave, parental leave, family care leave, bereavement, jury duty, and voting
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit program covering tuition, books, and fees
