(USA) Senior Manager, Operations - Verticals and G...

$90,000 - $180,000/Yr

Walmart - Bentonville, AR

Part-time,Full-time - Mid Level

Bentonville, AR

General Merchandise Retailers

About the position

In the Verticals & Growth team at Walmart, the OnDemand Delivery role focuses on enhancing the Last Mile Delivery Platform. This position involves collaborating with a dynamic team to develop and implement strategies that drive growth and optimize delivery services, ensuring customer satisfaction and convenience. The role emphasizes innovation, problem-solving, and effective communication to meet the evolving needs of customers and drivers in a fast-paced environment.

Responsibilities

• Ideating strategies that drive growth and optimization.
• Preparing and presenting business cases to leadership and stakeholders.
• Leading end-to-end implementation of strategies through meticulous planning.
• Translating data analysis into recommendations aligned with business objectives.
• Evaluating the ongoing effectiveness of current projects, programs, and initiatives.
• Building engagement initiatives to ensure Spark is the platform of choice for drivers, customers, and clients.
• Cross-functional collaboration to improve the Spark driver platform.
• Planning and providing best-in-class hypercare support for projects and programs.

Requirements

• Bachelor's degree in Business Administration, Engineering, Operations, or related field.
• 3 years' experience in operations, project management, or related area, or 5 years' experience in a related area.
• 1 year's supervisory experience.
• Experience in Field Ops/Last Mile Delivery/Business Strategy/Project Management.
• Deep knowledge of the gig industry and the marketplace economy.
• Strong analytical and deductive reasoning skills.
• Action-oriented with strong execution skills.
• Ability to influence others and manage stakeholders.

Nice-to-haves

• Leadership of cross-functional task forces or projects.
• Master's degree in Operations Management.
• Project Management Professional (PMP) certification.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• 401(k) plan and stock purchase options.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, and family care leave.
• Short-term and long-term disability benefits.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.