Walmart - Shawnee, KS
posted about 2 months ago
The position involves providing comprehensive pharmaceutical care to customers, which includes processing and accurately dispensing prescription orders, counseling customers regarding their healthcare and prescription medication needs, and maintaining confidentiality of sensitive information. The role requires the individual to demonstrate up-to-date expertise in pharmacy practices and apply this knowledge to develop, execute, and improve action plans. This includes providing expert advice and guidance to others, aligning efforts to meet customer and business needs, and building commitment for various perspectives and rationales. In addition to dispensing medications, the position entails supporting the implementation of business solutions by building relationships with key stakeholders, identifying business needs, and determining necessary processes and practices. The individual will monitor progress and results, recognize improvement opportunities, and adapt to competing demands and organizational changes. The role also involves modeling and enforcing proper customer service approaches, ensuring that customer needs, complaints, and issues are resolved in accordance with company guidelines and standards. Compliance with company policies and legal regulations is a critical aspect of this position. The individual will analyze and interpret reports, implement loss prevention and safety controls, and oversee operational and quality assurance reviews. They will also be responsible for maintaining confidential information and documentation as required by company policies and local, state, and federal guidelines. The position requires administering immunizations and other programs developed by Walmart, ensuring compliance with Board of Pharmacy statutes and regulations. The role emphasizes customer/member-centered service, requiring the individual to identify and address the needs and expectations of customers. Professional judgment is essential, as the individual will research and integrate relevant information to make informed recommendations and decisions. The position also focuses on execution and results, requiring alignment of work activities with organizational goals and sharing information across functions to improve performance. Planning for and improving performance is another key responsibility, as the individual will develop and implement plans to achieve organizational goals and streamline processes. Building influence and effective communication are vital, as the individual will present logical reasons to support initiatives and share relevant information with stakeholders. The role also requires modeling ethics and compliance, demonstrating ethical performance, and adapting to changes and challenges in the workplace. Finally, the position involves creating a culture of patient care, safety, and accuracy, ensuring that quality of care and patient safety goals are met. The individual will promote transparency in reporting errors and implement corrective action plans to address root causes. Overall, this position plays a crucial role in ensuring high-quality pharmaceutical care and compliance within the organization.