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CNA is hiring for a User Computing Administrator II (IT Service Desk). This role sits in the Chief Information Office (CIO). The CIO is responsible for supporting staff with all facets of CNA across a wide spectrum of technical activities. This position performs duties such as routine user support tasks for both classified and unclassified end user computing environments. The position deploys and maintains user computing equipment and assists with the creation of system images. CNA fosters an inclusive culture that values diverse backgrounds and perspectives. Our flexible and engaging work environment encourages iterative and creative collaboration at every stage of the problem solving process. Our employees are committed to helping clients develop effective solutions to better manage their programs through scientific, data-driven approaches. We are looking for creative and innovative individuals to help carry out our mission.