The position involves driving the development of new research studies by analyzing business strategy and knowledge gaps. The role includes product discovery planning in collaboration with design and product partners, providing coaching to other researchers, and facilitating cross-functional Design Thinking exercises using research findings. The candidate will also identify UX metrics worth tracking, prepare and teach introductory training material on experience research, and facilitate stakeholder relationships throughout research studies. Presenting findings to team members and stakeholders from multi-disciplinary backgrounds is also a key responsibility. This position requires up to 30% domestic and international travel.
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