User Experience Researcher

$90,000 - $225,000/Yr

J.S. Held - Ny, NY

Full-time - Mid Level

Ny, NY

Professional, Scientific, and Technical Services

About the position

We are seeking experienced User Experience Researchers to join our Human Factors team in the following locations - New York City, Phoenix, Seattle, and Denver. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join the Human Factors team, whose responsibilities extend beyond those of traditional Human Factors professionals. The ideal person for this role will need to have not only a strong grasp of, and experience with, UX research, but also be flexible and a strategic thinker able to take on a variety of tasks, including project management and client lead development. You should be able to perform these tasks somewhat autonomously and with little need for guidance. The Human Factors team performs a variety of studies related to product use-related health, safety, usability, and user experience, by bringing to bear methodologies from basic science, such as eye tracking, physiological data recording, or motion capture. You will help in operationalizing client needs as empirical research questions, designing bespoke studies around those research questions, collecting data from participants using a wealth of custom-tailored methodologies, analyzing data in creative ways, and translating the results back into actionable outcomes for our clients. Because of the centrality of successful human-machine interaction to the safety of users and other stakeholders, your work may also entail working up litigation matters related to alleged product defects and, eventually, testifying as an expert witness. As a consultant, your experiences will be as varied and diverse as the products and services out there, possibly spanning automotive, medical, pharma, consumer electronics, appliances, heavy machinery, child products, and extended reality products.

Responsibilities

• This role will entail study design, execution, data analysis, and report preparation.
• It will require managing multiple concurrent projects.
• It will entail client-facing activities, such as client management and business development.
• You may also eventually serve as a testifying expert in litigation.
• A successful candidate is one who has tenacity, endurance, perseverance, and determination, as well as creativity, ingenuity, and entrepreneurship, and who exhibits a high degree of autonomy and ownership.

Requirements

• Ph.D. in Experimental, Developmental, Perceptual, or Cognitive Psychology, Cognitive Science, or a related basic scientific psychology field preferred.
• A minimum of two to four years of experience in industry and with managing client projects.
• Alternatively, Master's Degree in Experimental, Developmental, Perceptual, or Cognitive Psychology, Cognitive Science, or Human Factors, plus minimum of ten years experience in industry.
• Excellent oral and written communication skills.
• Entrepreneurial drive and passion to succeed.
• Proven track record of ownership of empirical research, from study inception to study design and execution to data analysis and interpretation.
• Excellent inferential statistics and data analytic skills.
• Possible interest in potential litigation support and/or forensic work.

Benefits

• Flexible work environment allows employees to work remotely, when needed.
• Flexible Time Off policy.
• Medical, Dental, and Vision Insurance.
• 401k Match.
• Commuter Benefit.