Innova Solutions USA - San Antonio, TX
posted 3 months ago
Innova Solutions is seeking a User Experience Researcher to join our team in San Antonio, Texas. This full-time contract position is expected to last for 12 months. The primary focus of this role will be on usability testing, although we are also open to leveraging early and exploratory research methods. The successful candidate will work closely with a UX leader who is experienced in utilizing research results effectively, fostering buy-in from stakeholders to act on these insights. Upon joining, the User Experience Researcher will collaborate with product owners and engineers to ensure that the team comprehensively understands the needs of users, both customers and employees, as we design digital solutions. This role is crucial in bridging the gap between user needs and product design, ensuring that our solutions are user-centered and effective. The ideal candidate will possess a high school diploma and have experience conducting online usability tests and other user research methods that inform design decisions for desktop and/or mobile applications. Familiarity with Agile/Scrum product development environments is essential, as this role requires working in a cross-functional and highly collaborative setting. Candidates should also have an online portfolio or work samples that showcase their approach to user research and how they present their findings to their teams. We encourage qualified candidates to apply immediately for consideration. If this role does not align with your skills, we also offer a referral bonus program for successful placements, so feel free to ask about that opportunity.