User Experience Researcher

About the position

As a User Experience Researcher, you'll drive qualitative and quantitative research to result in a measurably delightful and globally scalable user experience for Whova's product. The ideal candidate will be driven by a strong user empathy and knowledge of research methodologies and experience with tools used. You'll partner closely with our product managers.

Responsibilities

• Collaborate closely with product managers to identify, define and deliver meaningful insights that inform business decisions.
• Lead user-centered research throughout the product development process, using a variety of qualitative and quantitative research methods (eg interviews, surveys, usability tests, concept tests, competitive analysis, etc)
• Plan, design and execute user and product usability research studies and experiments aligned with business objectives. Responsibilities include research method selection, tool selection, user recruitment, test creation, analysis and reporting.
• Generate actionable user insights for product features as well as concepts and communicate to diverse audiences through effective written documents and presentations.

Requirements

• BA/BS or master degree in an Engineering, Cognitive Science, or other data or research-centric field or equivalent practical experience.
• A 'can do' spirit combined with high energies and a positive attitude
• Expertise in conducting end-to-end user research studies; planning, recruitment, execution, analysis and delivery.
• Experience with quantitative research methods, statistical analysis, experiment design, insight generation and data visualization.
• Effective written and verbal communication, storytelling, and presentation skills
• Ability to translate product team requests and needs into researchable questions in a rigorous and valid way.
• Self-starter who doesn't hesitate to proactively approach in order to learn fast.

Benefits

• Salary: $50K -- $70K annual salary, based on the experiences in user experience researcher(years of UX researcher experiences, qualitative and quantitative research experiences, survey design, etc)
• Medical benefits, paid sick and vacation leave
• Fast-growing career potential
• Fun, upbeat, and collaborative office environment
• In-office gym
• Two company-provided lunches each week
• Working from home every Friday