User Experience Researcher

$100,000 - $140,000/Yr

Lenovo - Morrisville, NC

Full-time - Mid Level

Morrisville, NC

1,001-5,000 employees

Computer and Electronic Product Manufacturing

About the position

The User Experience Researcher will support research initiatives aimed at uncovering user-centered insights to enhance product experiences for both external and internal users. This role involves conducting a variety of user research activities, collaborating with cross-functional teams, and effectively communicating findings to inform design decisions.

Responsibilities

• Support research initiatives to identify meaningful and actionable user-centered insights.
• Discover and understand user behavior, motivations, and needs.
• Execute iterative end-to-end user research activities across a broad set of products.
• Collaborate with other researchers on complex and iterative workstreams.
• Plan long-term and short-term research initiatives to inform design decisions.
• Utilize ideation and storytelling skills to communicate research insights effectively.

Requirements

• Bachelor's or Master's degree in User Experience Research, Human Factors, Cognitive Psychology, Anthropology, Sociology, HCI/Computer Science, or related fields.
• 5+ years of proven success conducting user research in an industry setting.
• Portfolio demonstrating breadth and depth in UX research and deliverables.
• Experience with various qualitative and quantitative research methods.

Nice-to-haves

• Experience working at a fast-paced technology or startup organization.
• Experience working with internal sales stakeholders.
• Familiarity with user-centered design processes.
• Experience with evaluating iterations of hardware designs longitudinally.
• UX research experience in non-US markets.

Benefits

• Health insurance
• 401k
• Paid holidays
• Flexible scheduling
• Professional development opportunities