User Experience Researcher

VanguardNewtown Square, PA
402dHybrid

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About The Position

At Vanguard, we're different by design. Since our founding in 1975, we set out to take a stand for our investors. To create a company that puts them at the center of what we do and inspire our crew to work on their behalf. We're activating our shared NextGen vision, and a vital element is ensuring that platform development is strategically positioned to support our divisional priorities. Our newly created Investment Management Platform Group (IMPG) includes Platform Experience, which will create straightforward workflows, better application design, and actionable measuring for a world-class user experience. Together, the blend of technology and investment expertise will ensure that IMG continuously sharpens our edge to remain the industry leader in indexed, active, and quantitative strategies. This role provides usability services for business and IT teams for web or mobile applications across multiple platforms for mid-scale scope projects. It involves planning, designing, and conducting user research, usability, and heuristic evaluations studies, as well as analyzing and presenting results to design teams and decision makers.

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