User Interface and Visual Designer - AI Experiences, Senior Associate

JPMorgan Chase - New York, NY

Full-time - Mid Level

New York, NY

Credit Intermediation and Related Activities

About the position

As a Senior Associate in User Interface and Visual Design within the Chief Data & Analytics Office at JPMorgan Chase, you will be instrumental in enhancing the user experience of financial services products. This role requires a blend of innovative design thinking and a strong understanding of user needs, business goals, and the financial services industry. You will collaborate with cross-functional teams to create inclusive and accessible solutions that improve user interaction with AI applications and other digital products.

Responsibilities

• Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices.
• Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction.
• Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making.
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users.
• Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings.
• Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking.
• Work as part of a talented team responsible for the product design of data management, analytics and artificial intelligence experiences.
• Contribute impactful UI and visual design solutions to solve for a broad array of complex business problems.
• Develop, maintain and promote design systems to ensure consistency and scale across all products.

Requirements

• Advanced knowledge of experience design principles and user interface design.
• Strong understanding of the financial services industry and JPMorgan Chase's IT systems.
• Experience in creating user-centric designs that enhance navigation and user satisfaction.
• Ability to conduct data-driven analyses to inform design decisions.
• Familiarity with inclusive design principles and accessibility guidelines.

Nice-to-haves

• Experience with AI application design and development.
• Knowledge of design systems and their implementation.
• Familiarity with market trends and user research methodologies.