Usher

Elevate Entertainment Group - New Braunfels, TX

Full-time - Entry Level

New Braunfels, TX

About the position

As an Usher at Elevate Entertainment Group, you will play a crucial role in enhancing the movie-going experience for guests. Your primary responsibilities will include welcoming guests, ensuring they have valid tickets, directing them to their seats, and maintaining the cleanliness of the theaters. This position requires a friendly demeanor and the ability to work effectively in a fast-paced environment, ensuring that all safety protocols are followed and that guests feel valued and attended to.

Responsibilities

• Welcome guests as they arrive and provide a warm, friendly atmosphere.
• Ensure that each guest has a valid ticket and direct them to their designated seating area.
• Respond to guest inquiries and concerns promptly.
• Follow and enforce all safety protocols and guidelines.
• Ensure that theater and restrooms are clean and tidy before, during, and after showings.
• Assist guests with lost and found items.
• Perform other related duties as necessary or assigned.

Requirements

• Must be at least 16 years of age.
• Availability to work during holidays, nights, and weekends with increased hours during peak times.
• Some locations may require Food Handler and State Alcohol Certifications.
• Must be able to work in an environment with loud noise, flashing lights and repetitive motion.

Nice-to-haves

• Hospitality-minded attitude; friendly, outgoing, guest focused.
• Able to take direction and work together as a team.
• Work calmly and execute job duties effectively under pressure.

Benefits

• Competitive Pay and Growth
• Cast Member Perks - discounts on Movies, Attractions, and F&B!