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United States Postal Service - Bellingham, WA

posted about 2 months ago

Full-time - Entry Level
Bellingham, WA
Postal Service

About the position

The USPS Clerk, PSE Sales Services Distribution Associate is responsible for providing a variety of sales and customer services at the local post office. This role involves maintaining inventory, assisting customers with transactions, and ensuring a pleasant retail environment. The associate will also handle mail distribution and perform various administrative tasks related to postal services.

Responsibilities

  • Perform sales and customer services at a retail window, including selling stamps and other retail products.
  • Provide sales and customer service support by greeting customers and explaining store layout.
  • Offer assistance in product selection and promote products based on customer needs.
  • Handle and process customer purchases and returns using a point of sale system.
  • Maintain the appearance of the retail lobby and ensure displays are presentable.
  • Conduct product inventories and account for items on display.
  • Verify presort and bulk mailings and maintain mailers' credit balances.
  • Check and set postage meters.
  • Rent post office boxes and conduct reference checks.
  • Distribute incoming and outgoing mail based on established schemes.
  • Perform passport duties as assigned, including verification of identification and application completeness.
  • Maintain records of mails and perform related duties for distribution.

Requirements

  • Ability to perform sales and customer service tasks effectively.
  • Strong communication skills to assist and inform customers.
  • Basic computer skills for using point of sale systems and inventory management.
  • Attention to detail for handling transactions and maintaining inventory accuracy.

Nice-to-haves

  • Experience in retail or customer service environments.
  • Familiarity with postal regulations and services.

Benefits

  • Health insurance coverage.
  • Paid holidays and vacation time.
  • Retirement savings plan options.
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