USPS Clerk, Sales Services Distribution Associate

United States Postal Service

Full-time - Entry Level

Postal Service

About the position

The USPS Clerk, Sales Services Distribution Associate is responsible for providing a variety of sales and customer service functions at the local post office. This role involves assisting customers with their postal needs, managing inventory, and ensuring a pleasant retail environment. The associate will handle transactions, provide product information, and maintain the appearance of the retail space while adhering to postal regulations.

Responsibilities

• Perform sales and customer services at a retail window, including selling stamps and other retail products.
• Provide customer service support by greeting customers and explaining store layout.
• Handle customer purchases and returns using a point of sale system.
• Maintain the appearance of the retail lobby and ensure displays are presentable.
• Conduct product inventories and account for items on display.
• Verify presort and bulk mailings and maintain mailers' credit balances.
• Check and set postage meters.
• Rent post office boxes and conduct reference checks.
• Distribute incoming and outgoing mail based on established schemes.
• Perform passport duties as assigned, including verification of identification and application completeness.

Requirements

• Ability to perform sales and customer service functions effectively.
• Strong communication skills to assist and inform customers.
• Basic computer skills for using point of sale systems and inventory management.
• Attention to detail for handling transactions and maintaining inventory.

Nice-to-haves

• Experience in retail or customer service environments.
• Familiarity with postal regulations and services.

Benefits

• Health insurance coverage.
• Paid holidays and vacation time.
• Retirement savings plan options.