Mountaineer Gas Co - Weirton, WV

posted 3 months ago

Full-time
Weirton, WV
251-500 employees
Utilities

About the position

The Utility Office Warehouse Clerk position at Mountaineer Gas Company in Weirton, WV, is a vital role within the organization, responsible for a variety of clerical and warehousing tasks that support the operations of the utility service center. This position requires a detail-oriented individual who can manage multiple responsibilities effectively while ensuring compliance with company policies and regulations. The clerk will be involved in entering timesheets into the timekeeping system, updating information in the company mapping system, and assisting with customer collection activities. Additionally, the role includes updating customer service records and performing various warehousing activities, which are essential for maintaining the efficiency of the service center. The Utility Office Warehouse Clerk will also be responsible for ordering supplies, classifying invoices, and performing other clerical duties as needed. This position may require the individual to perform other customer-related duties, showcasing the need for flexibility and adaptability in a dynamic work environment. The successful candidate will be expected to work collaboratively with team members and effectively communicate with customers, ensuring a high level of service and satisfaction. This role is subject to union regulations, which may include scheduled and non-scheduled overtime, as well as emergency callouts. The position also adheres to applicable Department of Transportation (DOT) regulations, including the Anti-Drug and Alcohol Misuse Prevention Plan and Operator Qualifications (OQ).

Responsibilities

  • Enters timesheets into timekeeping system.
  • Updates information in Company mapping system.
  • Assists with customer collection activities.
  • Updates customer information service records.
  • Performs warehousing activities.
  • Orders supplies, classifies invoices, and performs other clerical duties.
  • May perform other customer related duties as required.

Requirements

  • High school diploma or equivalent.
  • Must live within 45 minutes of the service center and maintain residency within that parameter throughout employment in field operations positions.
  • Must possess and maintain a valid driver's license and a safe driving record.
  • Ability to successfully deal with customers and work in a team environment.
  • Good verbal and written communication skills; data entry accuracy; and ability to analyze information.
  • Must be able to operate PC/laptop/handheld computer, read maps, and perform warehouse labor activities.
  • Proficiency with various computer applications such as Excel, Word, PowerPoint.
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