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Tyler Technologies - Plano, TX
posted 2 months ago
Full-time - Intern
Plano, TX
Professional, Scientific, and Technical Services
About the position
The UX Content Strategist Intern will focus on auditing content and error messages for public-facing websites at Tyler Technologies. This three-month paid summer internship aims to enhance clarity, consistency, and overall user experience, contributing to solutions that improve public safety and efficiency in court systems.
Responsibilities
- Audit website content, including error messages.
- Analyze and identify inconsistencies, unclear language, and opportunities to enhance the user experience via improved content.
- Collaborate with cross-functional teams including UX designers, developers, and legal experts to ensure content aligns with user needs.
- Document findings and recommendations in a clear and organized manner.
Requirements
- Currently pursuing a degree in Communications, Marketing, UX Design, Human-Computer Interaction, or a related field.
- Strong writing and editing skills, with an understanding of user-centered design principles.
- Ability to tailor content to different audiences with varying levels of technical and legal knowledge.
- Basic understanding of UX best practices, especially related to content and error messaging.
- Strong analytical skills and attention to detail.
- Excellent communication and collaboration skills.
Benefits
- Paid summer internship
- Opportunity to work with cross-functional teams
- Experience in the public sector
- Professional development opportunities
