Amazon - Boston, MA

posted 4 months ago

Full-time - Mid Level
Boston, MA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Studio X team is seeking a highly skilled UX Designer with experience designing for AI experiences. This role is pivotal in leveraging the latest technology and expertise to establish delightful and immersive AI-powered experiences. The selected candidate will raise the bar on UX Design as a discipline and help scale design consistency across AWS Marketing. They will guide individuals and teams through the design and research process, establish guardrails and foundations when designing for AI, highlight best practices, and advocate for ethical AI practices. In this position, the UX Designer will be responsible for designing user interfaces and interactions for AI-powered systems, including natural language and multimodal interfaces, recommendation engines, or generative AI tools. They will need to be familiar with design principles and best practices for AI-powered experiences, such as transparent communication of AI capabilities, managing user expectations, and designing for trust and ethical AI. The role requires experience with conversational/natural language-based AI tools like ChatGPT, Microsoft Copilot, and generative AI tools such as Adobe Firefly and Dall-e. The UX Designer will collaborate with AI/ML engineers, data scientists, and other technical teams to understand the capabilities and limitations of AI systems and translate them into effective user experiences. They will also design for multi-modal interactions, combining various input and output modalities in AI-powered experiences. The role involves creating adaptive or personalized user experiences, leveraging AI and standard CMS engines to tailor content and interactions based on user behavior or context. Excellent written and verbal communication skills are essential, as the designer will present complex concepts and ideas to stakeholders and leadership. A day in the life of this role involves collaborating with cross-functional stakeholders, participating in group creative critiques, and presenting design concepts. The designer will conduct design discovery, analyze research insights, gather requirements, and define customer needs. They will create design artifacts such as user stories, user journeys, personas, and user flows, and design for research/testing, including interactive prototypes. The UX Designer will also contribute to the expansion of a central design system with pattern, interaction, and motion models, ensuring high-quality deliverables that align with the AWS Brand.

Responsibilities

  • Design user interfaces and interactions for AI-powered systems, including natural language and multimodal interfaces.
  • Collaborate with AI/ML engineers, data scientists, and technical teams to understand AI capabilities and limitations.
  • Create adaptive or personalized user experiences leveraging AI and standard CMS engines.
  • Participate in group creative critiques and design discussions with cross-functional teams.
  • Present design concepts to key stakeholders and leadership.
  • Conduct design discovery, analyze research insights, and gather requirements.
  • Create design artifacts such as user stories, user journeys, personas, and user flows.
  • Design for research/testing, including interactive prototypes and HTML/CSS prototypes.
  • Contribute to the expansion of a central design system with pattern, interaction, and motion models.

Requirements

  • Bachelor's degree in graphic design, interactive design, or equivalent.
  • 5+ years of delivering design solutions as a UX designer or interaction designer.
  • Knowledge of usability principles and techniques.
  • Proficiency in design tools such as Photoshop, Illustrator, Fireworks, and InDesign.
  • Experience designing and prototyping with tools such as Sketch, InVision, or similar.
  • Experience acquiring user data through usability studies and creating personas and journey maps.
  • Experience working collaboratively with developers for implementation of designs.
  • Demonstrated expertise in designing for AI and Generative AI experiences, with portfolio examples.

Nice-to-haves

  • 3+ years of mass-market consumer web/mobile products experience.
  • Experience prototyping with HTML, XHTML, JavaScript, CSS, or Axure.
  • Experience designing micro-animations and motion designs.

Benefits

  • Medical, financial, and other benefits as part of a total compensation package.
  • Equity and sign-on payments may be provided depending on the position offered.
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