UX Designer IT Merchandising

$80,000 - $135,000/Yr

Costco - Seattle, WA

Full-time - Mid Level

Seattle, WA

10,001+ employees

General Merchandise Retailers

About the position

The UX Designer at Costco Wholesale is responsible for creating compelling user experiences for various products, leveraging user research and workflow analysis. This role involves leading design strategies, facilitating user-centered design activities, and collaborating with cross-functional teams to enhance product usability. The position requires a blend of visual design skills and UX generalist capabilities, including interaction design and prototyping, to thrive in a fast-paced environment.

Responsibilities

• Leads overall design strategy that meets business and user needs while considering technical limitations.
• Promotes and supports the principles of user-centered design to stakeholders and executives.
• Prepares and facilitates activities such as affinity diagramming, journey mapping, and user scenario exercises with stakeholders.
• Creates design concepts and interactive prototypes from wireframes using prototyping tools.
• Presents designs to business stakeholders for approval and supports design decisions with research and assessments.
• Manages stakeholder expectations and negotiates trade-offs effectively.
• Creates detailed documentation capturing discussions and feedback from stakeholders.
• Performs quality assurance testing on developed pages and addresses defects/bugs.
• Conducts website research and competitive analysis of outside retailers.
• Prepares and facilitates usability testing and field research using appropriate evaluation methods.
• Creates sitemaps and process flows, and performs content inventory audits with recommendations for changes.
• Utilizes research tools and adheres to best practices for interactions across devices.
• Collaborates with various stakeholders to design exceptional user experiences for multiple products concurrently.
• Solves complex design problems through a user-centered design process.
• Maintains and enforces UX style guides and UI standards.
• Mentors and aids other designers in the design process.

Requirements

• Minimum 3 years' experience in UX design, visual design, interaction design, or a similar role.
• Solid understanding of mobile UI patterns and experience designing for native mobile applications (iOS and iPadOS).
• Strong understanding of responsive iOS and iPad design principles and frameworks.
• Expert knowledge of design tools including Sketch and Invision.
• Experience with front-end development technologies (HTML/CSS).
• Strong presentation and facilitation skills to communicate design decisions effectively.
• Ability to manage multiple projects simultaneously and strong time management skills.

Nice-to-haves

• Bachelor's degree in Design or a related field or equivalent experience.
• Experience designing cross-channel user experiences for web and mobile.
• Experience designing user interfaces in an enterprise environment.
• Comfortable designing for both B2B and B2C projects.
• Proficient in Google Workspace applications.

Benefits

• 401(k)
• AD&D insurance
• Dental insurance
• Dependent care reimbursement
• Disability insurance
• Employee stock purchase plan
• Health insurance
• Paid time off
• Short-term and long-term disability insurance
• Life insurance