UX DESIGNER IV

$99,840 - $104,000/Yr

Cella - Miami, FL

Full-time - Mid Level

Miami, FL

Administrative and Support Services

About the position

We are seeking a skilled and creative hybrid UX Designer to enhance user experiences across digital platforms. This role involves investigating user needs, designing intuitive UI elements, and developing a comprehensive UX strategy that aligns with our brand vision. The designer will produce high-quality solutions, from wireframes to prototypes, and collaborate with marketing and design teams to create tailored digital experiences.

Responsibilities

• Investigating user experience design requirements for our suite of digital assets.
• Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
• Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
• Adhering to style standards on typography and graphic design.
• Generating multiple credible design solutions based on analysis.
• Exhibiting mastery of shared tools and software for design.
• Identifying appropriate design problems and opportunities within a brief and recommending solutions.
• Participating in divergent and convergent group work.
• Working independently with some guidance to solve larger, more open-ended problems.
• Exploring, refining, and documenting solutions thoroughly.
• Objectively evaluating and refining concepts based on learnings from prototypes.

Requirements

• Three or more years of relevant work experience.
• Knowledge of high fidelity prototyping and testing experiences.
• Experience with user centric design overall.
• Experience designing technical and/or business web applications.
• Experience with Figma.
• Experience with Conversational Design or Natural Language for IVR, Chatbot and similar.
• Expertise in Conversational Channels: Chatbot, IVR, SMS, Assisted and other similar.
• A portfolio of UX design work from pencil and whiteboard, to wireframes and prototypes.
• Willingness to travel approximately up to 25%.
• Ability to digest and translate complex technical requirements into intuitive experiences.
• Experience with JIRA.
• Experience with Smart Sheets and/or Google Suite.
• Bachelor's or Master's degree in Design or related field of study.

Nice-to-haves

• Experience with Conversational Design or Natural Language for IVR, Chatbot and similar.
• Portfolio examples of enterprise applications and shopping journey samples.

Benefits

• 401(k)
• 401(k) matching
• Health insurance