UX Designer

United Wholesale Mortgage - Pontiac, MI

Full-time - Mid Level

Pontiac, MI

Credit Intermediation and Related Activities

About the position

The UX Designer role at UWM focuses on enhancing user experience through optimal interface design and collaboration with cross-functional teams. The position emphasizes mentoring, stakeholder engagement, and employing various UX research methods to inform design decisions, ultimately contributing to the company's mission of making home ownership accessible to more Americans.

Responsibilities

• Help team members understand the benefits of business improvements through optimal user interfaces.
• Mentor other team members to improve their domain knowledge.
• Collaborate with a cross-disciplined team.
• Employ various UX research methods for data-driven design decisions.
• Meet with stakeholders and development teams to understand business and functional requirements.
• Create wireframes, mock-ups, and reports for internal and external products and present them to the development team and stakeholders.

Requirements

• Eight or more years of experience across multiple UX methodologies (e.g., information architecture, heuristics, usability, interactive design, research, producing deliverables, prototyping).
• Strong ability to assess designs based on usability and UX best practices and communicate findings and recommendations to team members.
• Experience with responsive design standards for desktop, tablet, and mobile applications.
• Knowledge and experience with managing the software lifecycle and Agile environments.
• Working knowledge of accessibility standards, WCAG.
• Familiarity with creating user personas, user journeys, and other design artifacts.
• Experience with modern design tools (e.g., Adobe XD, Sketch, Figma).
• Ability to produce exemplary artifacts and reference materials to support design initiatives.
• Experience with usability testing software and methods to understand user behavior.
• Experience in mentoring junior UX designers.

Nice-to-haves

• Degree in Human Computer Interaction, User Experience Design, or Interaction Design.
• Knowledge of creating and maintaining design systems.
• Experience designing to brand standards and style guides.
• Experience with heuristic analysis.
• Exemplary critical thinking skills.
• Exceptional emotional intelligence skills.
• Working knowledge of HTML and CSS.
• Experience with technical writing.

Benefits

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to a large fitness center
• Wellness area with in-house primary-care physician
• Gourmet cafeteria with homemade meals
• Convenience store with healthy snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi