UX Research Operations Coordinator

Amiseq - Seattle, WA

Full-time

Seattle, WA

Professional, Scientific, and Technical Services

About the position

The UX Research Operations Coordinator is responsible for managing the logistics of research activities, including recruiting participants, coordinating research logistics, and supporting the research team in operational tasks. This role involves communication with various stakeholders and ensuring that research studies are conducted smoothly and efficiently.

Responsibilities

• Recruit & schedule research participants in the US, Canada, and select European countries.
• Coordinate research participant compensation.
• Coordinate logistical needs for research studies, including setting up MIRO boards and testing research equipment.
• Communicate with regional store operations leaders and store employees.
• Track the progress on current and incoming research requests.
• Coordinate research team travel & logistics.
• Coordinate participant consent forms and data usage reviews.
• Implement participant tracking & communications processes using a Customer Relationship Management (CRM) system.

Requirements

• Strong Microsoft Outlook skills for managing emails and scheduling.
• Experience with Microsoft Teams for video calls and producing Microsoft Teams Live events is a plus.
• Experience working on or with a research team or research environment.
• Strong project management, documentation, and organizational skills.
• Experience recruiting and scheduling research participants.
• A strong communicator, in both written and verbal formats.
• Experience using UX tools such as Miro, Figma, and Jira.
• Experience with Customer Relationship Management (CRM) systems or similar software.