UX Researcher, GPay

$122,000 - $178,000/Yr

Google - New York, NY

Full-time - Mid Level

New York, NY

5,001-10,000 employees

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About the position

As a User Experience Researcher (UXR) at Google, you will play a critical role in understanding user needs and behaviors to inform product design and development. You will collaborate with multi-disciplinary teams to gather insights that inspire and guide the creation of user-centric products, particularly focusing on GPay and Payments in the EMEA region. Your work will involve conducting various types of primary research and influencing stakeholders to adopt research-driven solutions.

Responsibilities

• Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
• Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
• Drive ideas to improve products and services through research-driven insights and recommendations.
• Lead teams to define and evaluate product, service, and ecosystem impact.
• Own vision and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

Requirements

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in an applied research setting, or similar.

Nice-to-haves

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 3 years of experience working with senior leadership (e.g., Director level and above).
• 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.

Benefits

• Competitive salary range of $122,000-$178,000 plus bonus and equity.
• Comprehensive health insurance coverage.
• Access to internal research tools and mentorship programs.
• Opportunities for professional development and growth.