UX Researcher Intern (Boulder, CO Summer 2025)

$104,000 - $128,960/Yr

Splunk - Boulder, CO

Full-time - Intern

Boulder, CO

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The UX Researcher Intern at Splunk will play a crucial role in bridging the gap between the organization and its customers by bringing the voice of the customer into every conversation. This internship is designed for individuals actively pursuing a Master's degree in a relevant field, providing an opportunity to support senior team members in various research activities while gaining hands-on experience in user experience research within a hybrid, multi-cloud environment.

Responsibilities

• Support senior team members with all aspects of research including study planning, note-taking, recruiting, moderating sessions, data synthesis and analysis, and presentation.
• Partner with Research & Insights team members on research, design, and product management workshops.
• Collaborate with design, product management, engineering, and product marketing teams.
• Conduct primary research such as moderating 1:1 interviews, facilitating usability studies, designing and running surveys, and synthesizing existing research.
• Create engaging reports and other deliverables as needed by the project team.
• Share research insights with cross-functional partners to foster a more informed and empathetic team.
• Identify and design new processes to enhance research effectiveness and collaborate with Research Operations to scale new systems.

Requirements

• Actively pursuing a Master's degree in Human Computer Interaction, Psychology, Sociology, Anthropology, Human Factors, Service Design, or a related field with a strong academic record.
• At least one semester/quarter remaining to complete after the internship.
• Available to work 40 hours a week for 12 weeks.

Nice-to-haves

• Basic familiarity with UX Research processes and planning and executing different types of research and usability testing activities.
• Strong sense of independence, ownership, and initiative with the ability to self-direct.
• Outstanding written and verbal communication skills.
• Strong analytical and presentation skills.
• Willingness to learn new skills and adapt to ambiguity.
• Interest in systems thinking and organizational processes.

Benefits

• Flexible working arrangements including remote and/or in-office roles.
• Market-based pay structure that varies by location.
• Potential eligibility for additional benefits.